Online Pension Account for Plan Members

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Register for an account

If you are needing to register for an online pension account, follow this link to the registration site. Please see this video on how to register.

Already have an account?

If you already have an account, follow this link to the login site. If you have forgotten your access code or password, please contact Many Nations at mnfs@manynations.com or call us at 1-800-667-7830. 

FAQ

Q: I have all my login information, but I'm having trouble logging in or getting an error message when logging in. Who do I contact?

A: Industrial Alliance can help you with any tech support if you are unable to login after receiving your login credentials. They can be reached at 1-866-980-5939.

Q: I had logged in before, but do not have my access code or password anymore. Who do I contact?

A: Industrial Alliance can assist you with getting logged back in, and they can be reached at 1-866-980-5939. Many Nations can also assist you if you have forgotten your login credentials 1-800-667-7830.

Q: How do I make a withdrawal?

A: Please contact Many Nations at 1-800-667-7830 for all withdrawal inquiries. 

Q: I have left my job and I'm wanting to transfer my pension funds to my new employer's pension or a registered account (i.e. RRSP) with my bank. What is needed to transfer my funds?

A: The provider for your new pension plan or your bank will assist you with the transfer documents. You should provide them with a copy of your final statement. If your funds are locked-in, you will also need a spousal declaration document, and you can request this document from Many Nations. The transfer documents can be faxed to Industrial Alliance (Fax #1-866-395-5553). If your bank or new provider has any questions about the transfer, they can contact Many Nations. 

Completing your pension enrolment form

For an step-by-step video to walk you through completing your pension enrolment form, follow this link.

Why have online access to your pension account?

 IA online access